Frequently Asked Questions
Below you will find answers to the most common questions about our software products. If your question is not listed here, please do not hesitate to contact our support team.
EZ Thumbnail Builder FAQ
1. How to register EZ Thumbnail Builder?
When you see the main window, select "Help" in the main menu and "Register" in its sub-menu. The registration window appears. Fill in your license name and license code, then press the "Register" button. Finally close and re-run the software, and it will upgrade to the registered version.
2. How to publish albums online?
Step 1: Generate your album on your local hard disk. For instance, specify "Destination Folder" as C:\MyAlbum. All files of your album are stored in this folder.
Step 2: Use an FTP client software, such as CuteFTP, to upload. For instance, create a folder on your web host as /Album. Use CuteFTP to upload all files in C:\MyAlbum and its sub-folders. CuteFTP will generate the same folder structure on your web host as on your local hard disk. That means CuteFTP will generate sub-folders /Album/thumb, /Album/pic, /Album/picpage, and store the correct files in these folders. If your FTP software cannot do that, you can do it manually.
Step 3: That is all. You can visit your album at http://www.yourcompany.com/Album/index.htm. We suggest placing a hyperlink on your original web pages to link to your album.
3. How to sort photos in albums?
First of all, add all photos. Secondly, press the "Sort by" button beside the "Add" button, and a menu appears. You can choose to sort by name, by date, by size, or by type.
4. What is the difference between trial version and registered version?
The only difference is that the trial version can generate albums with fewer than 15 photos. The registered version removes this limitation.
5. What is the difference between single license and site license?
EZ Thumbnail Builder under single license can only be installed and used on your own computers. We allow you to install it on your desktop and laptop computers. However, you cannot give it to others, including family members, friends and colleagues. If EZ Thumbnail Builder will be used on several computers owned by different people, several single licenses should be purchased.
EZ Thumbnail Builder under site license can be installed and used on computers located on a certain site. Commonly, a studio or company should purchase the site license. Then they can install it on their employees' computers without limitations.
6. How can I confirm that I have registered successfully?
If you have registered successfully, you can add more than 15 photos in an album. The registration reminder window will not appear. Note that the "Buy" button will remain visible regardless.
EZ Photo Renamer FAQ
1. How to register EZ Photo Renamer?
When you see the main window, select "Help" in the main menu and "Register" in its sub-menu. The registration window appears. Fill in your license name and license code, then press the "Register" button. Finally close and re-run the software, and it will upgrade to the registered version.
2. What is the difference between single license and site license?
EZ Photo Renamer under single license can only be installed and used on your own computers. We allow you to install it on your desktop and laptop computers. However, you cannot give it to others, including family members, friends and colleagues. If EZ Photo Renamer will be used on several computers owned by different people, several single licenses should be purchased.
EZ Photo Renamer under site license can be installed and used on computers located on a certain site. Commonly, a studio or company should purchase the site license, allowing installation on employee computers without limitations.
3. How can I confirm that I have registered successfully?
If you have registered successfully, you can rename more than 5 photos at a time. The registration reminder window will not appear. Note that the "Buy" button will remain visible regardless.
Still have questions? Please contact us and we will be happy to assist you.