Privacy Policy
eSmartTools Software ("we", "us", "our") is committed to protecting the privacy of our website visitors and software users. This privacy policy explains what information we collect, how we use it, and what choices you have regarding your personal data.
Information We Collect
We collect information in the following ways:
Information you provide directly. When you contact us via email, purchase a license, or submit a support request, you may provide us with your name, email address, and other contact details. We use this information solely to respond to your inquiry, process your order, or provide technical support.
Automatically collected information. Like most websites, our web server collects standard log information such as your IP address, browser type, referring page, and the pages you visit on our site. This information is used to analyze overall site traffic and improve our website. We do not use this data to identify individual visitors.
Software Data Practices
Our desktop software products (EZ Thumbnail Builder, EZ Photo Renamer, and EZ Password Secure) are designed to run entirely on your local computer. They do not transmit any of your personal data, files, passwords, or usage information to our servers or any third party. All data you enter into our applications remains on your computer under your control.
EZ Password Secure stores your passwords and personal information in an encrypted database file on your local hard drive. This file is never uploaded, shared, or accessed remotely. Only you, with your master entry password, can access the data in this file.
Use of Personal Information
We use the personal information you provide to us for the following purposes:
- To process software license purchases and deliver registration codes
- To respond to your support requests and technical questions
- To communicate important updates about our products (if you have opted in)
- To improve our website and software products based on user feedback
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with third-party payment processors solely to complete your purchase transaction.
Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your computer by your web browser. You can configure your browser to reject cookies or alert you when cookies are being sent. Please note that some features of our website may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party websites, such as download mirrors and software directories. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit.
Data Security
We take reasonable measures to protect the personal information you provide to us. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children's Privacy
Our website and software products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly remove it.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at [email protected]. We will make every effort to address your concerns promptly.
Last updated: March 2016